The 4th National conference on

Outsourcing in Financial Services

Negotiating, Managing & Terminating Outsourcing Relationships While Ensuring Regulatory Compliance

Wednesday, April 20, 2005

About

Are you equipped with the latest information, skills, and strategies to minimize your regulatory and business risk and successfully manage your outsourced functions?

As the financial services industry continues to rely on external providers for an ever-increasing variety of functions, regulatory, legal and business risks have been keeping pace.

The FDIC, OCC, OTS, NCUA, FTC, SEC and FFIEC all have strict and agency-specific compliance requirements with respect to vendor operations, customer privacy, data security, and internal controls. Having the tools to navigate through the myriad (and ever changing) rules and regulations and be fully compliant is a critical aspect of outsourcing management. And by outsourcing back-office and IT functions, financial institutions are surrendering their exclusive control over customer information, and thus facing exposure to significant legal and business risks. Now more than ever it is essential to have a full understanding of all the potential risks and consequences of outsourcing in the volatile financial services industry.

American Conference Institute's Outsourcing in Financial Services publication has been focused on the latest key issues in due diligence, structuring and maintaining the outsourcing relationship for financial institutions. It will provide you with up-to-the-minute information, strategies, and advice on ensuring a successful outsourcing arrangement. You will become well versed in:

Streamlining the RFP process to get the right information from the right providers in the right timeframe
Negotiation tactics for structuring win-win outsourcing contracts
The steps you need to take today to ensure your outsourcer complies with all applicable privacy laws and ensures the security of your information
Ensuring your providers are not in danger of violating Sarbanes-Oxley controls
How to audit and monitor the outsourcing relationship
Terminating an outsourcing contract for non-breach without facing penalties or business disruption

Contents & Contributors

About

Are you equipped with the latest information, skills, and strategies to minimize your regulatory and business risk and successfully manage your outsourced functions?

As the financial services industry continues to rely on external providers for an ever-increasing variety of functions, regulatory, legal and business risks have been keeping pace.

The FDIC, OCC, OTS, NCUA, FTC, SEC and FFIEC all have strict and agency-specific compliance requirements with respect to vendor operations, customer privacy, data security, and internal controls. Having the tools to navigate through the myriad (and ever changing) rules and regulations and be fully compliant is a critical aspect of outsourcing management. And by outsourcing back-office and IT functions, financial institutions are surrendering their exclusive control over customer information, and thus facing exposure to significant legal and business risks. Now more than ever it is essential to have a full understanding of all the potential risks and consequences of outsourcing in the volatile financial services industry.

American Conference Institute's Outsourcing in Financial Services publication has been focused on the latest key issues in due diligence, structuring and maintaining the outsourcing relationship for financial institutions. It will provide you with up-to-the-minute information, strategies, and advice on ensuring a successful outsourcing arrangement. You will become well versed in:

Streamlining the RFP process to get the right information from the right providers in the right timeframe
Negotiation tactics for structuring win-win outsourcing contracts
The steps you need to take today to ensure your outsourcer complies with all applicable privacy laws and ensures the security of your information
Ensuring your providers are not in danger of violating Sarbanes-Oxley controls
How to audit and monitor the outsourcing relationship
Terminating an outsourcing contract for non-breach without facing penalties or business disruption

Contents & Contributors


BUSINESS CONTINUITY PLANNING AND DISASTER RECOVERY: PROTECTING CUSTOMER AND COMPANY INFORMATION IN YOUR PARTNER'S HANDS
Joan Warrington, Morrison & Foerster

PREPARING FOR THE OUTSOURCING CHALLENGE: DUE DILIGENCE TO ENSURE A WINNING SERVICE PROVIDER RELATIONSHIP
Steven M. Kaplan, Kirkpatrick & Lockhart Nicholson Graham LLP

SELECTING YOUR SUPPLIER: STRATEGY, CONDUCTING LEGAL, BUSINESS AND FINANCIAL DUE DILIGENCE AND DRAFTING THE RFP
Akiba Stern, Morgan, Lewis & Bockius LLP

NEGOTIATING KEY OUTSOURCING PROVISIONS: CUSTOMER VERSUS VENDOR
Susan Lau, Providian Financial Corporation
Peter Henningsen, Metavante Corporation
John F. Delaney, Morrison & Foerster
Jeffrey Naimon, Buckley Kolar LLP

SAMPLE DIVISION OF IP OWNERSHIP BETWEEN SERVICE PROVIDER AND CUSTOMER (CUSTOMER'S PERSPECTIVE)
Dale C. Lock, Providian Financial Corporation

THE INTELLECTUAL PROPERTY OWNERSHIP SPECTRUM - A VENDOR'S PERSPECTIVE
Peter Henningsen, Metavante Corporation

IP RIGHTS AND OWNERSHIP ISSUES IN OUTSOURCING TRANSACTIONS
Dale C. Lock, Providian Financial Corporation
Peter Henningsen, Metavante Corporation
John F. Delaney, Morrison & Foerster

ENSURING PRIVACY AND SECURITY OF CUSTOMER INFORMATION IN THE VENDOR RELATIONSHIP
Brad Blower, Relman & Associates

ENSURING PRIVACY & SECURITY OF CUSTOMER INFORMATION
Thomas J. Smedinghoff, Baker & McKenzie LLP

AVOIDING REGULATORY PITFALLS AND ENFORCEMENT ACTIONS: THE LATEST WORD FROM FEDERAL OFFICIALS
Ellen R. Finn, Federal Trade Commission

REGULATION S-P AND OUTSOURCING BY SECURITIES FIRMS
Nancy Hansbrough, U.S. Securities & Exchange Commission

OFFSHORE OUTSOURCING OF DATA SERVICES BY INSURED INSTITUTIONS AND ASSOCIATED CONSUMER PRIVACY RISKS
William H. Henley, Jr., FDIC

AVOIDING REGULATORY PITFALLS AND ENFORCEMENT ACTIONS: THE LATEST WORD FROM FEDERAL OFFICIALS
Maurine Padden, California Bankers Association

INSURANCE AND OUTSOURCING
Donna Ferrara, Arthur J. Gallagher Risk Management Services

MANAGING OVERSEAS OUTSOURCING RELATIONSHIPS
P. Michael Nugent, CitiMortgage Inc.

MANAGING OVERSEAS OUTSOURCING RELATIONSHIPS
Bijesh Thakker, Thakker & Thakker

MANAGING OVERSEAS OUTSOURCING RELATIONSHIPS
Jeffrey Perzan, Fiserv, Inc.

SARBANES-OXLEY FOR OUTSOURCED PROCESSES
Christopher D. Ford, Alston & Bird LLP

MAKING THE OUTSOURCING CASE EARLY CONSIDERATIONS, STRUCTURING THE RFP, AND PRE-CONTRACT CONSIDERATIONS
Susan Lau, Providian Financial Corporation
Marc Loewenthal, New Century Mortgage Corporation



DOCUMENT TYPES: PRESENTATIONS AVAILABLE: 0