About
ChoicePoint and related scandals have sent shockwaves through all handlers of sensitive personal information. Seventeen states are now actively considering information security breach laws like California's stringent SB-1. Complicating matters, in February, a national version of California's breach law was reintroduced in the U.S. Senate, even as key Senate committees plan to hold hearings on identify theft and the need for restrictions on the flow of consumer information. New federal legislation imposing additional consumer privacy protections is all but inevitable.
For insurers, the hazards are undeniable: the sheer volume of your customer data and the clear business need to share it, whether among affiliates or key third parties, exposes you in particular to the increasingly stringent regulatory spotlight aimed at privacy and information security concerns.
As privacy officers and compliance counsel, you know just how much the landscape has changed at both the state and federal level. What you need to know is how that new landscape affects the way your company handles its customer, shareholder, vendor and employee information now, and in the future. What security risks haven't you considered? Are your company's privacy and information security policies ahead of the curve? What are the benchmarks you should be using to assess and improve your program now to prevent problems later? In a high-risk regulatory environment, how can you help protect your company from liability while still achieving your business goals?
To help you meet these challenges with industry-specific insights and best practices that you can put to immediate use, American Conference Institute has developed the Privacy and Information Security in the Insurance Industry publication. The publication will provide you with valuable information on:
Privacy and security regulation and enforcement: state and federal priorities, evolving concerns
Protecting your company's customer data from the risks of identity theft
What you should be concerned about regarding FACT compliance
Clarifying and implementing the HIPAA security and privacy rules
Compliance strategies that will help you navigate international privacy law, including the EU
Insights you can use: best practices for Chief Privacy and Chief Compliance Officers
Tuning up your privacy training program: what you need to train for and how to measure results
About
ChoicePoint and related scandals have sent shockwaves through all handlers of sensitive personal information. Seventeen states are now actively considering information security breach laws like California's stringent SB-1. Complicating matters, in February, a national version of California's breach law was reintroduced in the U.S. Senate, even as key Senate committees plan to hold hearings on identify theft and the need for restrictions on the flow of consumer information. New federal legislation imposing additional consumer privacy protections is all but inevitable.
For insurers, the hazards are undeniable: the sheer volume of your customer data and the clear business need to share it, whether among affiliates or key third parties, exposes you in particular to the increasingly stringent regulatory spotlight aimed at privacy and information security concerns.
As privacy officers and compliance counsel, you know just how much the landscape has changed at both the state and federal level. What you need to know is how that new landscape affects the way your company handles its customer, shareholder, vendor and employee information now, and in the future. What security risks haven't you considered? Are your company's privacy and information security policies ahead of the curve? What are the benchmarks you should be using to assess and improve your program now to prevent problems later? In a high-risk regulatory environment, how can you help protect your company from liability while still achieving your business goals?
To help you meet these challenges with industry-specific insights and best practices that you can put to immediate use, American Conference Institute has developed the Privacy and Information Security in the Insurance Industry publication. The publication will provide you with valuable information on:
Privacy and security regulation and enforcement: state and federal priorities, evolving concerns
Protecting your company's customer data from the risks of identity theft
What you should be concerned about regarding FACT compliance
Clarifying and implementing the HIPAA security and privacy rules
Compliance strategies that will help you navigate international privacy law, including the EU
Insights you can use: best practices for Chief Privacy and Chief Compliance Officers
Tuning up your privacy training program: what you need to train for and how to measure results
Contents & Contributors
PRIVACY OF CONSUMER FINANCIAL AND HEALTH INFORMATION
Susan S. Donnellan, New York State Department of Insurance
WHITHER GOEST PERSONAL DATA REGULATION?
R. Lucia Riddle, Principal Financial Group
INSURANCE INFORMATION SECURITY – A REVIEW OF STATE ACTIVITY
J. Stephen Zielezienski, American Insurance Association
FACT ACT & FCRA COMPLIANCE: CRITICAL CONSIDERATIONS FOR INSURERS
Michael F. McEneney, Sidley Austin Brown & Wood LLP
INFORMATION SHARING – PRACTICAL COMMUNICATION STRATEGIES AMONG AFFILIATES, PROVIDERS AND PARTNERS
Carolyn Mitchell, TIAA-CREF
USING AND DISCLOSING INFORMATION: PRACTICAL LESSONS FROM THE HEALTH INSURANCE INDUSTRY
Jacquelyn K. Boyden, Blue Cross and Blue Shield of North Carolina
HIPAA AND GLB COMPLIANCE: LESSONS LEARNED AND EMERGING CHALLENGES
Kimberly S. Gray, Esq., Highmark, Inc.
Kirk J. Nahra, Wiley Rein & Fielding LLP
MITIGATING RISKS RELATING TO DATA PRIVACY & SECURITY IN OUTSOURCING AND OFFSHORING TRANSACTIONS
Akiba Stern, Morgan Lewis & Bockius LLP
RECOMMENDED PRACTICES FOR PROTECTING THE CONFIDENTIALITY OF SOCIAL SECURITY NUMBERS
Nancy Baran, Prudential Insurance Company of America
NETWORK SECURITY INSURANCE AND INFORMATION SECURITY CONTRACTING
David Navetta, AIG eBusiness Risk Solutions, Federal Trade Commission
BUSINESS AND TECHNOLOGY SOLUTIONS THAT PROMOTE PRIVACY AND DATA SECURITY
Jonathan A. Damon, LeBoeuf, Lamb, Greene & MacRae LLP
CAN-SPAM AND DO-NOT-CALL: NAVIGATING THE POLICIES AND BUILDING EFFECTIVE COMPLIANCE STRATEGIES
Mary Ellen Callahan, Hogan & Hartson
BEST PRACTICES FOR CHIEF PRIVACY AND COMPLIANCE OFFICERS
Kimberly S. Gray, Esq., Highmark, Inc.
BEST PRACTICES FOR CHIEF PRIVACY AND COMPLIANCE OFFICERS
Sharon Robbins, Genworth Financial
PRIVACY TRAINING PROGRAMS
Sharon Robbins, Genworth Financial