Delivering Financial Services to Underserved & Ethnic Markets

Developing New Markets while Minimizing Financial, Legal and Regulatory Risks

Monday, May 22, 2006

About

Your competitors are working hard to increase their market share by tapping into the expanding customer base that the unbanked and the ethnic markets represent.

Are you capitalizing this multi-billion dollar opportunity?

As new regulatory guidelines and aggressive actions by state attorneys general's offices around the country come into play, financial institutions attempting to bring these ethnic, unbanked and underserved markets into the financial mainstream are facing unprecedented hurdles. Does your financial institution have the cutting-edge knowledge to take advantage of this market while minimizing financial, legal, regulatory and reputational risk?

This publication is a selction of presentations that gave the attendees the insight and practical strategies for capturing the "traditionally" unbanked and ethnic markets to expand customer base and increase revenue.

Highlights of this publication include:

  • Remain compliant while achieving market expansion goals
  • Cross-sell to your underbanked customers in an effort to migrate them into mainstream profitable financial products
  • Develop necessary relationship to generate future customers
  • Gain competitive advantage by utilizing state-of-the-art technology
  • Protect your institution against financial and reputational risk

Contents & Contributors

About

Your competitors are working hard to increase their market share by tapping into the expanding customer base that the unbanked and the ethnic markets represent.

Are you capitalizing this multi-billion dollar opportunity?

As new regulatory guidelines and aggressive actions by state attorneys general's offices around the country come into play, financial institutions attempting to bring these ethnic, unbanked and underserved markets into the financial mainstream are facing unprecedented hurdles. Does your financial institution have the cutting-edge knowledge to take advantage of this market while minimizing financial, legal, regulatory and reputational risk?

This publication is a selction of presentations that gave the attendees the insight and practical strategies for capturing the "traditionally" unbanked and ethnic markets to expand customer base and increase revenue.

Highlights of this publication include:

  • Remain compliant while achieving market expansion goals
  • Cross-sell to your underbanked customers in an effort to migrate them into mainstream profitable financial products
  • Develop necessary relationship to generate future customers
  • Gain competitive advantage by utilizing state-of-the-art technology
  • Protect your institution against financial and reputational risk

Contents & Contributors


A CLOSER LOOK AT THE UNBANKED
Sherrie L. Rhine, Federal Reserve Bank of New York

SUPERVISORY INSIGHTS LINKING REMITTANCE FLOWS TO FINANCIAL SERVICES: TAPPING THE LATINO IMMIGRANT MARKET
Michael Frias, FDIC, Chicago Regional Office Chicago Regional Office

PROTECTING AGAINST REGULATORY AND LEGAL RISK IN PRODUCTS FOR UNDERSERVED MARKETS
Lorena Rush, Wells Fargo & Company

IMPLEMENTING PERSONNEL POLICIES TO SUPPORT OUTREACH EFFORTS AND GAIN COMPETITIVE ADVANTAGE
Mauricio Velasquez, The Diversity Training Group
Ines Montes, Wells Fargo Company

BANKING THE UNBANKED: AML LEGAL ISSUES
Jamie L. Boucher, Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates
Barbara D. Paisley, Wachovia Corporation

LITIGATION DEVELOPMENTS AFFECTING PRESCREEN MARKETING
I Mark Westmorland, Hudson Cook, LLP

TRANSLATION AND "TRANSACTION": CREATING DOCUMENTS THAT SPEAK TO EMERGENT MARKETS
Bevelyn A. Coleman, Wachovia Corporation ALTERNATIVE CREDIT REPORTING RESOURCES
Bob Ryan, TransUnion

THE PROMISE OF ALTERNATIVE DATA: STATUS OF SOME CURRENT RESEARCH
Dr. Robin Varghese, The Information Policy Institute

NEW IMMIGRANTS, FINANCIAL INTERMEDIATION AND NEW MARKET OPPORTUNITIES
Dr. Manuel Orozco, Georgetown University

TREATING CRA AS A BUSINESS DEVELOPMENT TOOL
Kristin Kraska, Citigroup

INDIVIDUAL DEVELOPMENT ACCOUNTS BUILDING ASSETS FOR LOW-INCOME INDIVIDUALS GENERATING NEW CUSTOMERS
Susan Retzky, Bank of America

CITIGROUP'S EXPERIENCE WITH INDIVIDUAL DEVELOPMENT ACCOUNTS (IDAs)
Elias Levenson, Citigroup



DOCUMENT TYPES: PRESENTATIONS AVAILABLE: 0