Workshop B (Local-South America Rate) – COMPLIANCE BENCHMARKING: Building a Management System to Optimize Efficiency and Effectiveness of an Integrity & Compliance Program: Best Practices and Lessons Learned | Local Rate

May 21, 2019 1:30pm – 5:00pm

Alexandre Serpa

Alexandre C. Serpa
Regional Compliance Head for Latin America and Canada

Karlis Novickis

Karlis Novickis
Leading Professor Compliance Management Program and Legal Risks advisor
Insper / KMN Advogado
(Former Regional Compliance Officer, Whirlpool LATAM)

Patricia Punder

Patricia Punder
International Compliance Professional & Advisor

(Registration begins at 13:00) Workshop leaders will, via interactive exercises, offer practical guidance on how to develop a simple and results driven management system for a compliance program already in place. The conversation will revolve around the most useful management mindset and tools to increase and monitor efficiency and effectiveness. Practical exercises and best practices sharing will underline their respective importance. Among other topics, the workshop will cover the following:
  • An analysis of various management systems that render a compliance program sustainable
  • Why it is important to have a clear and effective management system
  • Assessing effectiveness and efficiency of your compliance program via a system of S.M.A.R.T. KPIs and tangible outcomes (OKR’s)
  • How to measure efficiency and effectiveness of a compliance program
  • Culture and integrity: Two key pillars of any anti-corruption compliance program
  • Developing compliance manuals and written procedures: it is not about quantity, but quality and cultural alignment
  • In the present era characterized by a “new openness” and #MeToo, how can companies best handle increased reporting and foster more collaboration across departments?