Jacqueline A. Waters (Urban)

Managing Director & Practice Leader at Aon

JACQUELINE URBAN is a Claims and Coverage Attorney with Aon Risk Solutions, the retail brokerage division of Aon, based in Chicago.  She specializes in management liability, which includes D&O, EPL, Fiduciary and certain E&O coverages.  She works with the Aon brokers to advise Aon clients on issues including policy wording and interpretation, claims and coverage and serves as a claims advocate for clients.  That includes assisting clients in interpreting a carriers’ coverage position, attending mediations and negotiating resolutions to coverage disputes.  She has been in the industry for 19 years, the past 10 with Aon.  Prior to joining Aon, Ms.Urban practiced with the law firms of Wilson Elser and Hanson, Peters, Nye focusing on insurance coverage, primarily in the management liability area.  She graduated from the University of Minnesota with a B.S. in Music Education (she is a saxophone player) and graduated from the Northwestern University School of Law.  She is a member of the Chicago Bar Association and the Professional Liability Underwriting Society.