How to Navigate Debt Collection Restrictions, Manage Liquidity Challenges, and Reconcile Opposing Demands from Consumers and Investors as a Servicer

November 17, 2020 1:30pm

Lance L. Morley
Assistant General Counsel
LendingTree (Charlotte, NC)

Joy Harmon Sperling
Day Pitney LLP (Parsippany, NJ)

Nanci L. Weissgold
Alston & Bird LLP (Washington, DC)

While government programs have offered significant relief to borrowers, servicers continue to face pressure from regulators and investors alike – maintaining the liquidity needed to pay to investors while contending with decreased payments from borrowers. This panel will address:

  • Navigating limits to debt collection and circumstances under which restrictions would not apply
  • Common servicing pitfalls in emergency situations and potential litigation following the coronavirus crisis
  • Anticipated enforcement actions over aggressive collection efforts during the pandemic
  • Challenges specific to non-federally backed, private-label mortgages that may be subjected to more stringent demands from investors