While government programs have offered significant relief to borrowers, servicers continue to face pressure from regulators and investors alike – maintaining the liquidity needed to pay to investors while contending with decreased payments from borrowers. This panel will address:

• Navigating limits to debt collection and circumstances under which restrictions would not apply
• Common servicing pitfalls in emergency situations and potential litigation following the coronavirus crisis
• Anticipated enforcement actions over aggressive collection efforts during the pandemic
• Challenges specific to non-federally backed, private-label mortgages that may be subjected to more stringent demands from investors