Retailers are increasingly imposing their own requirements for dietary supplements as measures to help ensure that the products they sell are legally compliant and safe for consumers. From GMP third-party audits to unique testing protocols, packaging/label conformance requirements, and beyond, supplement companies are facing a patchwork of evolving retailer rules, each unique to the given platform or store.

Through case studies and real-world examples, this in-depth workshop will offer a deep dive into navigating these complex compliance programs. Workshop attendees will walk away with a keen understanding of:

• Retailer-Specific GMP Audit Requirements: Understanding the latest Amazon GMP requirements (issued Nov. 2025), and comparing them to Whole Foods, Costco, CVS, GNC, and other programs
• The nuances of different retailer product testing protocols, including required certifications, independent lab testing, and retailer-specific safety standards
• Retailer expectations regarding accurate labeling, ingredient disclosures, claim substantiation, and category-specific rules
• Online vs. In-Store Differences: How compliance requirements vary between digital marketplaces and physical retail shelves
• Managing endorsements, testimonials, and web reviews across platforms – and potential regulatory implications
• Rules and guardrails across retail platforms regarding AI and digital marketing practices – including algorithm-driven product recommendations, dynamic pricing, and content generation
• Shelf-ready packaging requirements regarding formatting, barcodes, expiration dates, and retailer-specific display rules
• Documentation and Recordkeeping: Maintaining proof of compliance to satisfy audits and retailer verification programs
• Best practices for monitoring and implementing changes across multiple retailer programs in real time
• Strategies for aligning legal, regulatory, quality, marketing, and supply chain teams to meet retailer expectations
• Proactive risk management strategies: identifying potential violations before they trigger delisting, penalties, or recalls