COVID-19 Crisis Management Guide for Nursing Homes: Rebuilding Confidence and Restoring Reputation Post-Pandemic

Adam S. Guetzow
Partner
Hinshaw & Culbertson LLP (Chicago, IL)

Glenn D. Fox
Executive Vice President – Legal, Compliance and Risk Management
ACTS Retirement–Life Communities, Inc. (Lansdale, PA)
- Understanding lessons learned from the first wave
- Identifying best practices and strategies to navigate the pains of rebuilding operationally and financially
- Improving cyber protection
- Identifying how to restore trust in clients
- Navigating the media’s impact on the public’s portrayal of nursing facilities