The Nuances of In-Person vs. Remote Interviews: Key Differences and Approaches to Conducting an Effective Interview

January 25, 2024 4:00pm

Nancy Jacobson
Counsel, Global Compliance and Ethics
United Airlines

Ryan Patrick
Haynes and Boone, LLP
Former United States Attorney for the Southern District of Texas (2018 to 2021)

Adam S. Hoffinger
Greenberg Traurig, LLP

Interviews are an essential tool for investigations and compliance. Prior to the pandemic, most interviews would be conducted in person, giving the investigator the ability to utilize certain techniques to probe for truthful responses. Since the pandemic, many of these interviews are now conducted remotely.

This panel will discuss the differences between conducting remote vs. in-person interviews, and the newest approaches and lessons learned.