India LPO Summit

Outsourcing Legal Services Offshore

Wednesday, January 16, 2008

About

Forrester Research forecasts that the value of legal outsourcing to India will grow to $4 billion by 2015 from $80 million today. Legal Process Outsourcing, or LPO as it is popularly called, is the latest trend in outsourcing. The impact of globalization along with the significant cost savings and increases in productivity and efficiency which can be realized, are but a few of the reasons why law firms and in-house counsel are shifting operations abroad.

Yet despite growing enthusiasm within the market, there is still resistance. Unanswered questions and concerns are centered on which departments should take advantage of outsourcing? What are the actual benefits to law firms and their clients? What are the ethical implications? What implications does outsourcing have on client confidentiality and the security and control of client information?

The most important criteria is for law firms, corporations, insurance companies and legal organizations to understand how to source and operate globally so as to optimize efficiency, reduce their cost structure, while increasing revenues, and gain competitive advantage.

ACI’s publication from the India LPO Summit has been specifically designed to answer your questions and present best practice solutions regarding the innermost workings of a legal services outsourcing arrangement. Through real-life case studies by corporations and law firms that are successfully outsourcing legal services, these market experts will share their first-hand experiences, ideas on how best to develop a global strategy, identify what to look for when negotiating an outsourcing contract, and ways to optimize the ongoing management of that relationship.

Contents & Contributors

About

Forrester Research forecasts that the value of legal outsourcing to India will grow to $4 billion by 2015 from $80 million today. Legal Process Outsourcing, or LPO as it is popularly called, is the latest trend in outsourcing. The impact of globalization along with the significant cost savings and increases in productivity and efficiency which can be realized, are but a few of the reasons why law firms and in-house counsel are shifting operations abroad.

Yet despite growing enthusiasm within the market, there is still resistance. Unanswered questions and concerns are centered on which departments should take advantage of outsourcing? What are the actual benefits to law firms and their clients? What are the ethical implications? What implications does outsourcing have on client confidentiality and the security and control of client information?

The most important criteria is for law firms, corporations, insurance companies and legal organizations to understand how to source and operate globally so as to optimize efficiency, reduce their cost structure, while increasing revenues, and gain competitive advantage.

ACI’s publication from the India LPO Summit has been specifically designed to answer your questions and present best practice solutions regarding the innermost workings of a legal services outsourcing arrangement. Through real-life case studies by corporations and law firms that are successfully outsourcing legal services, these market experts will share their first-hand experiences, ideas on how best to develop a global strategy, identify what to look for when negotiating an outsourcing contract, and ways to optimize the ongoing management of that relationship.

Contents & Contributors

GLOBAL BUSINESS IN A WORLD OF LEGAL PROCESS OUTSOURCING
Ken Cutshaw, Cajun Operating Company d/b/a Church’s Chicken

CAPITALIZING ON THE GROWING TREND OF OUTSOURCING LEGAL SERVICES OFFSHORE: EXAMINING CURRENT INDIAN LPO MARKET GROWTH TO HIGHLIGHT THE INCREASING VIABILITY OF OFFSHORING
Robert Glennie, New Galexy Partners Limited

COMPARING AND CONTRASTING DIFFERENT MODELS FOR OFFSHORING LEGAL SERVICES: WHICH MAKES BEST SENSE FOR YOUR BUSINESS?
Indranil Choudhary, Lexplosion

CPA LEGAL OUTSOURCED SOLUTIONS: REALIZING VALUE …
Chris Veator, CPA Global Services

BODHI GLOBAL MODEL
Ed Burke, Bodhi Global Services

DO YOU WANT TO DANCE? HOW DO YOU AND WHAT ARE THE CONSIDERATIONS FOR STARTING AN LPO ARRANGEMENT?
Nancy Laben, Accenture

STRUCTURING AND NEGOTIATING THE LEGAL PROCESS OUTSOURCING AGREEMENT
Gregg Kirchhoefer, Kirkland & Ellis LLP

ETHICAL ISSUES IN LEGAL PROCESS OUTSOURCING
Lawrence Schultis, Pillsbury, Winthrop, Shaw, Pittman LLP

BEST PRACTICES FOR THE ONGOING MANAGEMENT OF THE OUTSOURCING ARRANGEMENT
Elizabeth Foster, Luce, Forward, Hamilton, Scripps LLP

CONNECTING THE STEPS ON THE YELLOW BRICK ROAD: LAW FIRM BRANDING AND LEGAL PROCESS OFFSHORING – TWO COMPLEMENTARY APPROACHES TO SUCCESSION PLANNING
Angelo Paparelli, Paparelli & Partners LLP



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